About Us

Genticity creates software which enables businesses and contact centers to reach and respond to their customers. Our products, Customer1 and Citizen311, are award-winning solutions providing the ultimate in customer and constituent care while delivering rapid return on investment. Our professional staff has a combined Call Center and CRM industry experience of over one hundred years. As individuals and as a team, we strive to attain high levels of productivity, performance and industry excellence. Our industry experience and knowledge of best practices have fueled the development of Customer1 into a streamlined, browser-based Customer Interaction suite powered by CARE Technology - Customer Attention and Response Environment Technology.

Our corporate head office is located in Atlanta, Georgia with a development office in Charlottetown Prince Edward Island Canada on the Atlantic Coast.

To learn more about Genticity and Customer1, contact our Sales Team toll-free in the U.S. or Canada at (866) 55-CUST1 (552-8781)  or International (902) 894-3653